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Membership is governed by the official Membership Rules, as determined and updated from time to time at Discover Collection’s sole discretion. These rules, which will be first made available to members on our website (www.discovercollection.com) in November 2025, provide further details, rights, responsibilities, and conditions applicable to all Members and authorised guests. Members are invited to check these rules from time to time.
Discover Collection is committed to providing equal access to the Membership and treatment to all Members regardless of race, colour, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, political affiliation, or other protected characteristics. We comply with all applicable civil rights and anti-discrimination laws.
All prospective Members are required to submit a formal application for review by the Membership Committee. Applications must be submitted through the official channels provided by Discover Collection. Discover Collection does not accept applications via third parties or social media platforms. All applications within the same category will be evaluated using objective criteria: (1) completion of all required application materials, (2) payment of required fees, (3) agreement to abide by Membership Rules and properties’ house rules, and (4) background check clearance, including criminal history review where legally permitted. Membership decisions are made at the sole discretion of Discover Collection.
To help craft a truly personalised and meaningful experience, applicants are encouraged to share as much information as they feel comfortable with. By understanding Members’ interests and preferences, journeys can be tailored within Discover Collection and the Membership community. All personal information is voluntary and collected only for service enhancement purposes in accordance with applicable data privacy regulations.
Member Referrals
Applications may also be submitted through a referral by an existing Member. All referrals are thoughtfully reviewed and vetted by the Membership Committee to ensure alignment with Membership Rules. All referral applications will be evaluated using identical objective criteria as other Membership applications within the same category.
Global Membership
Dues: US$3,600/year (plus applicable taxes and charges).
Joining Fee: US$650 donated to Discover Collection Foundation, a non-profit organsation.
Includes: Access through immersive stays at global destinations.
Joint Global Membership
Dues: US$5,800/year (plus applicable taxes and charges).
Joining Fee: US$650 donated to Discover Collection Foundation, a non-profit organisation.
Includes: Access through immersive stays at global destinations for two people, who are partners or spouses in civil unions, in domestic partnership or other recognised relationships, living at the same household address.
Discover Collection accepts Members’ over the age of 21. All Membership fees are exclusive of applicable taxes (including VAT where applicable), and other charges. Complete fee schedule, including all charges, taxes and services, is available on Discover Collection’s Member Portal found at www.discovercollection.com and provided upon Membership confirmation.
Bank card details are to be submitted upon application of Membership.
If a Membership application is approved, the appropriate payment will be taken. Confirmation is provided by email once payment has been processed and the Membership is activated.
Members may book stays on property upon payment confirmation and email activation.
Members may change or amend their desired payment method at any time by contacting the Membership Team during UK business hours.
All Members must maintain a valid form of payment on file. By providing payment details, the Member consents to being charged the Membership dues. We will notify you of payment failures and provide eight business days to update payment information before suspension.
Annual Membership fees may increase. Advanced notice of such a change, in line with local regulations, will always be given to the Member.
The full year of Membership fees are due at the time of Membership approval and automatically on each anniversary thereafter unless cancelled in accordance with the Membership Rules.
$650 of one-off Membership joining fees and 1% of Global annual membership fees will go to Discover Collection Foundation to contribute to impact initiatives at conditions determined by the Foundation. The joining fee is non-refundable unless expressly authorised in the Membership Rules.
Properties may also provide opportunities to donate to Discover Collection Foundation, or local foundations supported by Discover Collection Foundation, at their discretion. It is entirely up to the Member to decide if they would like to make any further donations on property.
All donations will be accounted for and an annual report on the use of funds and key initiatives supported will be made available to Members.
The regulations contained in this document are not intended to address all conceivable issues that may be presented. This document has been crafted by Discover Collection to help promote the Membership concept and protect the character of our community, while respecting the independence and operational responsibilities of each property.
1. Members are asked to be mindful of noise levels while on property and avoid disrupting the enjoyment of shared spaces by other Members.
2. Sustainability is at the heart of Discover Collection’s ethos. Members are kindly asked to adhere to standard practices of recycling and waste prevention to follow local recycling guidelines, reduce plastic and energy waste, and support eco-friendly practices encouraged on site
3. Members are required to follow all health and safety regulations while using the property’s amenities.
4. Discover Collection has a zero tolerance for any illegal substances being used or brought onto the property. Any Member or guest found in possession of any such substances at a property may be removed from it, and such violation may result in suspension and/or termination of such Member’s Membership without prejudice to obligations to report the matter to local authorities or take any action required by applicable laws.
5. Members who smoke are kindly asked to keep to the designated smoking areas in accordance with local regulations and be mindful of the community around them.
6. Members will respect the hours of operation of the amenities on properties unless given prior authorisation for a private event to extend those hours.
7. Children under the age of 12 years must not be left unattended by a legal parent or guardian. No team member of a property is permitted to supervise children unless they have been trained and expressly authorised to do so.
8. All pets must be given prior approval to join Members on property and will always remain on a leash when in a communal space. No team member of a property is permitted to supervise or care for pets unless they have been trained and expressly authorised to do so.
9. Discover Collection has a “comfort dressing” ethos. Members are welcome to wear what makes them most comfortable in keeping with the setting but are also asked to be respectful of any local cultural dress codes.
10. Members are required to comply with all security and safety regulations on property, including giving advance notice of their guests’ names and satisfying Membership Rules in this respect.
11. No alcoholic beverages will be sold or served to any person not permitted to purchase the same under local laws. Properties reserve the right, in their sole and absolute discretion, to refuse service of alcoholic beverages to any person that appears to be intoxicated or disorderly.
12. Codes of conduct for Member behaviour have been developed for all community, cultural and/or biodiversity sensitive experiences. Members are expected to follow these guidelines when interacting with the local community and environment, including attending a briefing and/or signing a waiver.
13. Direct interactions with wildlife (marine, air and terrestrial), including feeding, must be expressly approved by the property and/or guided by a qualified wildlife expert's advice. These experiences may involve natural risk and are undertaken at the Member’s own discretion and liability. Liability waivers may be required.
14. When fishing is offered as a Member experience, proper ethical codes must be followed including species, size of catch, and release. These activities are also undertaken at the Member’s own risk.
15. No Member, visitor or guest is permitted in the restricted areas of any property. Breaches may result in removal from premises and other appropriate actions.
16. Participation in recreational or cultural experiences, particularly those involving outdoor or environmental exposure, is voluntary and undertaken at the Member’s own risk. Properties are not responsible for injury, loss, or damage arising from such activities, except in cases of proven negligence by on-site staff in accordance with applicable laws.
17. Properties shall promote accessibility whenever possible and will provide reasonable accommodations for Members and guests with disabilities in accordance with applicable laws. Members requiring adapted accommodations should contact Member Services.
1. For the benefit of all, Members are requested to maintain respect for the privacy and confidentiality regarding club activities, Member identities, communications and proprietary information.
2. Photography and filming are restricted on all properties. Members are expected to consider the privacy and wellbeing of those around them and respect the exclusive nature of the community in accordance with the Membership Rules.
3. The use of drones is restricted on property and subject to the discretion of that property.
4. Members are requested to refrain from taking any photographs or video recordings that include other Members or guests, especially in shared social spaces, without their express written approval.
5. All photos and videos should be for personal use only and not for commercial, promotional or public purposes or gains.
6. Members and guests are permitted to use mobile telephones and similar devices on property but are kindly asked to turn such devices on to silent or vibrate-only mode when in social spaces. The use of mobile telephones, tablets, laptop computers and similar devices is permitted in designated areas if such use does not disrupt other Members’ use and enjoyment of the amenities.
7. All Members are requested to review and agree with our separate privacy policy found on our website (www.discovercollection.com).
1. All Members and their guests are expected to act in a manner consistent with good sense and comply with the Membership Rules and each property’s house rules. Members are always expected to conduct themselves with respect toward fellow Members, the team and residents of the local community.
2. Members are responsible for any damage caused by themselves, their guests or their pets to any of the properties’ facilities and may be required to pay for any costs incurred.
3. Members confirm that Discover Collection will be in no way liable for any losses of personal property or physical harm occurring while using the amenities. Properties are expected to take appropriate measures to prevent losses or harm by providing appropriate security systems and health and safety training to the team. Discover Collection shall not be liable for any loss, injury, accident, illness, or damage to personal property arising from the use of amenities, participation in activities, or presence on any property.
4. A property may reserve the right to request Members to sign a waiver for any service it deems necessary indemnifying Discover Collection and any relevant property from any claims and excluding liabilities.
5. While Discover Collection and properties will strive to always accommodate Members’ requests, they may reserve the right to deny specific requests that are deemed to be dangerous, not in line with our values, contrary to applicable laws, or unfeasible due to timing, location or availability constraints.
1. All reservations to stay at any property should be carried out via Discover Collection’s designated reservation system found on the Member Portal on our website (www.discovercollection.com) or by emailing [email protected].
2. Any requests for bookings made on property with any member of the property personnel shall be redirected to the Membership’s services team (“Member Services Team”) by the property personnel for confirmation of booking.
3. All communication for special requests, including private events, may be addressed to the Member Services Team who will coordinate with the relevant property personnel as needed.
4. Room rates may vary from one property to another property. Each property reserves the right to change such rates at any time prior to any confirmation of booking and the Member will be informed of any changes.
5. All rates confirmed at the time of booking will be honoured.
6. All inclusions for bookings (such as meals, experiences or wellbeing treatments) shall be explicitly outlined in the booking confirmation and on the webpage for each specific property.
1. Discover Collection or properties will inform Members of all cancellation fees and policies in force at a property at the time of booking. Cancellation policies may vary from one property to another and at different times of year.
2. Each wellbeing and dining amenity, and any others, as well as booking experiences, may have their own cancellation policies that the Members must abide by to avoid any cancellation fees.
1. Discover Collection’s events team will be happy to help Members in planning tailored celebrations for every special occasion.
2. Members will respect the shared nature of the community and understand that certain communal areas may not be available for private hire and their availability is at the discretion of the property.
3. Discover Collection reserves the right to limit the number of attendees for a private event in accordance with property capacity, local regulations and safety considerations.
4. No private event can be undertaken without the presence on site of the primary Member.
1. All accommodation will have a complimentary YourBar which can be curated by the Member to reflect their preferences based on a selection of local products Preferences will be requested and noted by Discover Collection prior to arrival.
2. Items falling outside the standard bar provision, such as rare wines or speciality spirits, shall be subject to availability and additional charges.
1. Discover Collection and individual properties would appreciate knowing in advance of arrival on property if Members have any food allergies and intolerances.
2. If a property is not near a hospital, a dedicated health professional shall be present on site for any non-urgent needs, as well as swift protocols established with local emergency care providers.
3. Discover Collection strongly recommends Members to inform a property directly and in advance of arrival of any medical needs.
4. A property cannot provide prescription medications to guests. Discover Collection and properties assume no responsibility for the availability of such medications in the local area. Members are advised to travel with an adequate supply.
1. Any child aged 12 years or under is considered a “child” and is eligible for reduced rates for certain experiences and events.
2. Any child aged three years or under is considered an “infant”.
3. All children must be supervised by a parent or legal guardian unless they participate in a permitted supervised programme offered by a property.
3. If the property is in a remote area, an in-house babysitting service may be offered. Only those authorised personnel who are experienced in childcare or nursing will be considered for this service after appropriate screening and training.
4. Properties will inform the Member of the agreed rate for four to eight hours inclusive. After four hours, the carer is eligible for a 15-minute break. A designated alternative carer, who is trained in childcare, will relieve the child carer.
5. In the event of a medical emergency, the property and its employees, including the carer, are authorised to seek appropriate attention for the child as permitted in the signed disclaimer.
1. Global Members may book up to two accommodation types per property, subject to availability.
2. All guests who stay in properties will need to be a Member or the guest of a Member, regardless of whether they are a short-term visitor or the owner of a residence associated with a property.
3. All Members are responsible for ensuring that guests adhere to the Membership Rules and any property house rules. Members are responsible for the conduct of their guests, pets and children on any property and any consequences arising from their actions or omissions during their stay or participation in experiences. Discover Collection and participating properties reserve the right to take appropriate action in response to any misconduct or breach of Membership Rules (or house property rules), whether by a Member or their guest (which may include suspension or termination of Membership).
4. All guests must be announced to the Member Services Team at least one week prior to arrival, including full names and preferences. Discover Collection reserves the right to review each guest using the same objective criteria from our Membership Application.
5. Discover Collection or a property reserves the right to refuse access to any guest who does not meet the expectations or requirements associated with the Membership.
1. Members are provided with complimentary laundry and pressing while staying in a Discover Collection property.
2. Members are responsible for informing the property of any special care instructions for their laundry.
3. Discover Collection will treat Members’ belongings with utmost care but will not be liable for any potential damage or loss caused to those belongings while in our care. Members are encouraged to refrain from sending delicates or high-value items to laundry or pressing.
4. Dry-cleaning in urban properties will be charged as an incidental and paid upon check-out.
5. Properties that are not located in urban areas will not have dry-cleaning facilities available.
1. Domesticated four-legged pets are considered part of the family, and they are always welcome at properties subject to applicable laws. Members must inform the properties of the names and requirements of the pets prior to arrival.
2. Members must take care to understand all local laws regarding the transport of animals and ensure all care is taken to comply with those laws – including vaccinations, medications, quarantine laws.
3. Members’ guests can bring pets as long as they adhere to the same stipulations above and are subject to the understanding that they are the Members’ responsibility while on property.
4. Rooms will be set up with pet amenities including bowls, a bed and some treats.
5. Some properties will have restrictions on pets in accordance with local laws.
6. Pets must be always leashed in communal spaces and remain under the Member’s control. Members are fully responsible for their pet’s behaviour, as well as guest pets’ behaviour, and any damage or disturbances caused. A property may restrict access or request a removal of pets that pose health or safety risks to other guests, pets, staff or contractors.
7. If a Member requires a service animal or emotional support animal, they must notify the Member Services Team in advance. Our team will use all reasonable endeavours to assist with preparations and liaise with the relevant property to understand any requirements or limitations. Please note that acceptance of emotional support animals or service animal may vary by location and is subject to local laws. Members may be asked to provide valid documentation from a licensed healthcare provider. Members are responsible for ensuring compliance with applicable regulations.
1. Members and their guests must comply with the specific rules of each property as well as the general Membership Rules as a whole.
1. Members are responsible for all charges incurred during their stay in their agreed package, including incidentals, food and beverages not included in the stay, transfers, experiences, and wellbeing services.
2. Any incidentals while in residence are to be settled at the end of the stay, payable by cash, bank transfer or credit card for both Members and guests.
3. Each property will have its own list of services and fees that will be made available to the Member when they join the Membership and each time they book accommodation.
4. All charges will be billed to the Member’s account and payment must be settled at the end of their stay.
1. A discretionary 10% service charge will be added to all accommodation, wellbeing, medical service, experiences, dining and beverage bills at a property (if permitted by applicable laws), as well as any applicable local taxes and charges.
2. Properties shall distribute service charge income to property personnel.
1. In the first year of paid Membership, Members may cancel their Membership within 14 days (the grace period) from the first payment date. Discover Collection will issue a full refund (not including joining fees) to the payment information provided upon application in accordance with applicable laws. If the Member has already accessed Membership benefits during the grace period, a partial refund or no refund may apply, depending on the nature and extent of the benefits used.
2. If a Member decides to cancel their Membership and re-apply within a year, no joining fee will be applicable. After this time, the member will be required to pay the joining fee. The Member will need to go through the standard application process and there is no guarantee of re-approval. Any then-prevailing annual Membership fee rates will apply.
3. To cancel Membership, the Member must inform the Membership Team in writing via email at [email protected].
4. Should a Membership be terminated by Discover Collection for any reason, all outstanding balances must be settled.
5. In the case of documented medical emergencies, Discover Collection may, at its discretion, offer a full or partial refund at any time.
6. Discover Collection may consider placing the Membership on “hold” upon request of a Member for exceptional cases and at the discretion of Discover Collection. Each will be analysed on a case-by-case basis.
7. Memberships automatically renew annually unless cancelled. Members will receive notice 30 days prior to renewal, along with a reminder of cancellation rights. Members must contact the Membership Team in writing if they wish to cancel their Membership prior to renewal.
1. Membership may be terminated by Discover Collection for misconduct, failure to pay dues or violation of Membership Rules.
2. Failure to pay any fee or charges within one month of the due date, after being notified by Discover Collection in writing, may result in Membership being suspended until full payment is received. If the Member is still in arrears three months from the due date, their Membership may be terminated.
1. Any membership fee refunds for cancelled Membership (other than within 14 days from subscription as set out above) will be on a pro-rata basis for the remainder of the Membership year (excluding any joining fee as stipulated above) and are at Discover Collection’s discretion.
2. Terminated Members will not receive refunds for any Membership dues paid.
1. The rights and obligations of a Discover Collection Membership are not divisible and may not be separately transferred or sold.
1. Discover Collection requires all active Members to have on file current contact and billing information including, but not limited to, email, address, phone number, and a valid credit card. Members are encouraged to keep their personal contact information updated to receive any notices and up-to-date information.
2. Discover Collection has established a privacy policy and commits to following all applicable data protection laws, including the EU General Data Protection Regulation (GDPR), where relevant and to keep this information confidential. Members may request deletion or updates to their preference data at any time by contacting the Membership Team where a dedicated Data Protection Officer will be on hand to assist.
3. Members agree that Discover Collection will track, compile and store personal information regarding their preferences and the way they interact with the properties, the Discover Collection brand and experiences through various communication channels to enhance the quality and personalisation of services provided.
4. Personal information may be shared with Discover Collection’s affiliated companies and individual properties and third-party consultants that assist in the processing, analysis, or management of such data strictly for the above purpose. All personal information disclosed by a Member will be handled with the highest level of confidentiality and care and will not be used for any unrelated purpose unless disclosure is required by law.
5. All Members will be invited to review a separate privacy policy which will be available on the Discover Collection website (www.discovercollection.com).
1. Discover Collection will create newsletters and other collateral to send pertinent information to its Members. Members can opt out of receiving all communications, aside from those necessary for administering their Membership account.
2. Discover Collection welcomes any suggestions Members may have for the improvement of properties and services. Please address all these to the Membership Team.
1. Discover Collection reserves the right to amend the Membership Rules at any time as the Membership evolves.
2. Discover Collection recommends that Members check the Membership Rules periodically.
1. Discover Collection Membership is a membership programme that facilitates access to a curated selection of independent hotels, resorts, and clubs managed by Discover Collection and/or its affiliates on behalf of their owners, as well as experiences globally. Discover Collection does not own the properties to which Members are given access, and Members acknowledge that services and benefits may vary from one property to another. All bookings are facilitated through the Member Portal but are fulfilled by participating properties.
2. While Discover Collection maintains its brand standards and operating guidelines for managed properties, the provision of accommodation, services, experiences, and amenities at each participating property remain the responsibility of the respective property owner, unless otherwise agreed in writing between Discover Collection and that property owner. Accordingly, and to the fullest extent permitted by applicable law, Discover Collection shall not be liable to Members for any acts or omissions of property owners, operators, or their staff, including but not limited to service disruptions, accidents, injuries, losses, dissatisfaction with services, or changes in availability, except where the matter directly concerns a benefit or entitlement expressly included in the Membership.
3. In all cases, Discover Collection’s total aggregate liability to a Member for any claim arising out of or in connection with the Membership, whether in contract, tort (including negligence), or otherwise, shall be limited to the total Membership fees paid by that Member in the 12 months preceding the event giving rise to the claim. Members must bring claims within six (6) months of the event giving rise to the claim.
Discover Collection shall not be liable to any Member, nor may any property be deemed responsible for any failure or delay in fulfilling or performing any of its obligations to Members (including any provision of services or temporary suspension of the Member Portal or Membership benefits and services) due to any of the following causes beyond Discover Collection’s reasonable control, such as without limitation: (a) acts of God; (b) flood, fire, earthquake or explosion; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order or law; (e) actions, embargoes or blockades in effect on or after the date of this Agreement; (f) action by any governmental authority; (g) national or regional emergency; (h) strikes, labour stoppages or slowdowns or other industrial disturbances; (i) epidemic, pandemic or similar influenza or bacterial infection (defined as virulent human influenza) or infection that may cause global outbreak, or pandemic, or serious illness; (j) emergency state; (k) shortage of adequate medical supplies and equipment; (l) shortage of power or transportation facilities; and (m) other similar events beyond the reasonable control of Discover Collection and community.
By adhering to the Membership Rules, we ensure the continued exclusivity and enjoyment of Discover Collection for all Members. Discover Collection appreciates your cooperation and commitment to maintaining the Membership standards.
The Membership shall be governed by Singapore law and Members agree to the exclusive jurisdiction of the courts of Singapore for any disputes arising hereunder.
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