Throughout her extensive professional journey, Gisela has worked with approximately 15,000 employees from more than 72 different nationalities. She has conducted more than 35,000 interviews, led 12 significant restructuring processes and start-ups, and improved the quality of service in more than 40 establishments. Since October 2015, Gisela has fully dedicated herself to optimising People Experiences for both customers and employees, establishing the brand and culture for global companies such as Global Student Accommodation (luxury residences) and Explora Journeys (luxury cruises). Her innovative methods and understanding of human dynamics have positively impacted many lives, earning her recognition in both the luxury hospitality and Human Development fields.